Network Management Services
Comprehensive support
- Remote and onsite
- Includes whole network infrastructure, all servers, workstations (computers), laptops and tablets
A team you can trust
- You’ll have access to a dedicated team of
- Experienced 1st-3rd Line ICT Technical Engineers
- Specialist school ICT Consultants and we take care of liaison with third-party suppliers to support specialist software/systems take the stress out of strategising
- Consultancy for ongoing ICT strategy, budgeting and project planning
- Integration and management of Google G Suite / Microsoft 365 & Office 365 cloud platforms
When things go wrong
- Immediate response for critical devices such as whiteboards and teaching computers
- Support across operating systems (including Windows, Mac OS X, Android and iOS devices) workstation replacement after critical hardware failure
- Projector lamps and unit replacements
- Fault investigation for AV hardware with escalation to third parties as required troubleshooting for peripheral devices such as visualisers and cameras
- Printer support
Monitoring and maintenance taken care of
- Backups and data exports
- Updates as required for agreed software
- Installation and maintenance of school anti-virus software
- Management of London Grid for Learning provided services
Network building
- Installation/maintenance of print server
- Multi-tiered support for network infrastructures (e.g. switching and routing, internet connectivity, complex cabling and fault diagnosis)
- Wireless network management, configuration and support
- Network accounts, permissions and secure access to shared resources
- Remote access
Cost-effective procurement
- Procurement support with no mark-up
- Refurbished devices
